Terms & Conditions

The not-so-exciting fine print

Summary

Last updated: 13/10/2020

This page includes the general Terms & Conditions (Terms) that apply to specific services (Services) or special offers (Offers) Giant Creative Limited T/A Webzone (Webzone) may provide to any specific third party (Client) at any time.

Pricing

Pricing mentioned on this website is in New Zealand dollars and excludes GST, unless otherwise stated.

Pricing is subject to change at any time without notice.

Pay What You Want (PWYW) pricing offer

What is and is not included the offer

The PWYW pricing offer strictly applies to either:-

  1. getting a new website; or
  2. redesigning an existing website

The offer only apples to what we consider to be “standard websites”.  “E-commerce websites”, “booking websites”, “online community websites”, “coming soon pages”, “single page websites”, etc. are not included.

The PWYW pricing offer does not apply to any of the following (unless otherwise stated or agreed upon as part of the project terms/contract):-

  1. software or plugin licenses (where required)
  2. bespoke development (learn more)
  3. SEO services
  4. copywriting
  5. content management
  6. web hosting
  7. domain name registration and/or management
  8. marketing campaigns
  9. graphic design, illustration or branding
  10. any other service we provide that is not listed above

Eligibility criteria for this offer

To be eligible for PWYW pricing, you must meet these basic requirements:-

  1. you must have a domain name
  2. all content must be provided to us in a timely manner (as specified in the project terms/contract you’ll receive when the job commences)
  3. your business or organisation must be physically based in New Zealand
  4. you agree to leave the “Powered by Webzone” credit visible in your website’s footer section for no less than 12 months

Web hosting

In order to offer our clients the best service possible, we provide a managed web hosting service along with each website we produce.  This allows us to work on a client’s website more effectively, make configuration changes, fix issues, etc.  There is a cost to this service, but it’s minor.  We’ll tailor your web hosting price to suit the scale of your website and this will be discussed with you before your acceptance of the job.

Exclusions

This offer is not available to clients with an existing/outstanding quote/proposal.

Free Website Mockup offer

The offer

The Free Website Mockup offer is designed to give existing website owners a way of seeing how their website could look after a redesign.

Offer terms

  • This offer is for new clients only.
  • This is a “no obligation” offer.  By requesting a free mockup, there is no obligation to accept or continue with any of our services.
  • This offer only applies to website owners that have an existing website.  The person requesting this offer must be the owner.
  • We reserve the right to withdraw this offer at any time or refuse any requests we receive.

Free Web Hosting offer

The offer

We’ll host your website free-of-charge for the first 12 months.

Offer terms

  • This offer is for both new and existing clients where a new website is purchased.
  • Redesigns of an existing website are not eligible.
  • The hosting term is 12 months from the date of the first website preview/draft, or from launch, whichever comes first.
  • Hosting is tailored to suit the specific needs of your website.
  • You can optionally renew after 12 months at our industry-leading rates.
  • We reserve the right to withdraw this offer at any time or refuse any requests we receive.

Secure Site Upgrade offer

The offer

Upgrade your existing non-secure (HTTP) website to be secure (HTTPS).

Offer terms

  • This offer is for existing clients only.
  • Your website must already be hosted with Webzone to be eligible for this offer.
  • We’ll secure your website using an industry-standard security certificate from Let’s Encrypt.
  • Your security certificate will auto-renew at no additional cost for as long as your website remains hosted with Webzone.
  • This offer excludes any site seals and/or insurances.  However, these are available at an additional cost if required.
  • We reserve the right to withdraw this offer at any time or refuse any requests we receive.

Elementor Pro Upgrade offer

The offer

We’ll remove the old WordPress theme and page builder that you’re currently using and upgrade you to the Pro (licensed) version of Elementor.

Offer terms

  • This offer is for existing clients only.
  • Your website must already be hosted with Webzone to be eligible for this offer.
  • The “Secure Site Upgrade” offer is also included in this offer, subject to the specific terms of that offer.
  • Elementor Pro is a paid/premium WordPress plugin that requires an active license.  Webzone will cover the ongoing cost of this license for you for as long as your website remains hosted with Webzone.
  • If you choose to move your website maintenance, design/development services and/or web hosting to another provider, Webzone reserves the right to revoke your Elementor Pro license.
  • The theme we use to replace your old one will either be the ‘vanilla’ Hello Elementor theme or a Webzone-customised version of Hello Elementor, depending on requirements.
  • We reserve the right to withdraw this offer at any time or refuse any requests we receive.

Support

Free support is provided to the Client at Webzone’s sole discretion.

Terms of trade

Please refer to our Terms of Trade page for details.